Our success depends on your success

The ECM partner that stays after go-live.

Founded in 1997. North Texas–based. Laserfiche Premier Partner and Hyland OnBase implementer. We help organizations eliminate paper, automate processes, and stay compliant, then keep improving with platinum-certified support.

Customer references
1997
Founded, 28+ years of ECM
98%
Customer retention
97%
Support happiness
95%
Net promoter score
Who we are

A software company focused on content management, not a hardware sideline.

With over 28 years of experience implementing and supporting electronic document and records management solutions, DocuNav has helped organizations across industries eliminate paper record storage and automate business processes.

DocuNav Solutions is a North Texas–based provider of Laserfiche ECM software and services, and an experienced Hyland OnBase implementer. From K-12 education and municipal government to private business and non-profits, we bring the knowledge to ensure a successful implementation.

Our customers use DocuNav for automating processes, streamlining approvals, ensuring compliance with record-keeping mandates, and more, then stay for the support, training, and continuous improvement.

Frisco, Texas Laserfiche Premier Partner Laserfiche & OnBase
The DocuNav advantage

Why organizations choose, and stay with, DocuNav.

From an experienced project management team that ensures a smooth implementation, to a Laserfiche Platinum-level certified technical support team that’s always ready to assist, customer satisfaction is our top priority.

Experience

Founded in 1997, DocuNav has 28+ years implementing and supporting Laserfiche: and deep OnBase delivery, for organizations across multiple industries.

Focus

Unlike hardware or scan vendors, DocuNav is a true software company focused on implementing and supporting ECM and automation.

Expertise

Decades of focus have made DocuNav one of the top Laserfiche providers, recognition that reflects the expertise of our team.

Innovation

From custom integration tools to award-winning implementations, we push process automation further.

Community

User groups, shared practices, and peers open to exchanging what works. Training portal →

Support

We support all aspects of Laserfiche: and anything connected to it. Platinum-certified people whose job is to make sure you and your team are successful. Contact support →

It makes sense

Implementation is the start.
Partnership is the point.

DocuNav’s role as a provider goes beyond helping organizations successfully implement digital document management and business process automation. We provide ongoing support and assistance so implementations are properly maintained and continuously improved.

That long-term model is why retention, support happiness, and NPS stay high, and why customers expand departments, add automation, and stay for decades.

What drives our success

Mission and values that shape every engagement.

These values are not just words: they’re ingrained in our culture and influence everything we do.

Our mission

Deliver an unbelievable product at the highest standards.

Extreme customer satisfaction

Your outcomes define our success.

Positive attitude

Approachable experts who solve problems.

Forward thinking

Anticipate what you’ll need next.

High accountability

Clear ownership from kickoff through support.

One team, together

No silos between project, support, and product.

Success stories

Hear from districts we partner with.

Real leaders share how DocuNav and Laserfiche changed how their organizations work.

Denton ISD

How Denton ISD partners with DocuNav and Laserfiche to improve processes across the district.

New Caney ISD

District leaders on going paperless, faster processes, and partnering with DocuNav.

Customer voices

What our long-term partners say.

View all references
K-12 Education
Laserfiche has impacted our entire district from employees, students, parents and has significantly shortened our every day procedures. The idea of being able to search for a form or a document in a split second is a wonderful bonus. I can't recommend the team at DocuNav enough.
Tammy Yarbrough
Records Management Officer · New Caney ISD
Local Government
Laserfiche provides efficiency in the City's business process and promotes transparency that we didn't have before. DocuNav has been an essential part of our team.
April S. Hill
City Secretary · City of Roanoke
Enterprise
We have been using Laserfiche for the past 15 years and have always been completely satisfied with their performance. DocuNav is very reasonably priced with competitive pricing and they always do exactly what we ask of them.
Marc Sharlow
IT Manager · TriDal, LLC

Ready for a partner that stays?

See how DocuNav would work for your organization: with a clear path, realistic timeline, and support that answers.

Get Started
1-800-353-2320 (Option 2 – Sales) · sales@docunav.com