DocuNav Priority Support

Our Support team is standing by and ready to help!

Give us a call or submit a ticket by email and we’ll get to work.

DocuNav customers have access to the training portal with video self-paced training courses as well as FAQs for common support issues. Register for your free account.

DocuNav Training Portal

If you are DocuNav Shield customer and need help with your back-up – please click the button below for 24/7 support

DocuNav Shield Support

Priority-Level Support

DocuNav’s role as a Laserfiche provider goes beyond helping organizations successfully implement digital document management and business process automation solutions. DocuNav provides ongoing support & assistance so that Laserfiche implementations are properly maintained and continuously improved.

Platinum-Level Certified

Each member of DocuNav’s Technical Support Team has achieved Laserfiche’s highest level of certification – ensuring that DocuNav customers in are always in good hands whenever assistance is needed

Continuous Education

From free enrollment in Laserfiche’s online training courses, to local user-group events & workshops, DocuNav customers have all the resources they need to be successful

Complete Support

Support across your complete solution means that DocuNav provides assistance & troubleshooting of technical issues – even when the problem is beyond Laserfiche