DocuNav Priority Support

Our Support team is standing by and ready to help!

Give us a call or submit a ticket by email and we’ll get to work.

If you are DocuNav Shield customer and need help with your back-up – please click the button below for 24/7 support

DocuNav Shield Support

Priority-Level Support

DocuNav’s role as a Laserfiche provider goes beyond helping organizations successfully implement digital document management and business process automation solutions. DocuNav provides ongoing support & assistance so that Laserfiche implementations are properly maintained and continuously improved.

Platinum-Level Certified

Each member of DocuNav’s Technical Support Team has achieved Laserfiche’s highest level of certification – ensuring that DocuNav customers in are always in good hands whenever assistance is needed

Continuous Education

From free enrollment in Laserfiche’s online training courses, to local user-group events & workshops, DocuNav customers have all the resources they need to be successful

Complete Support

Support across your complete solution means that DocuNav provides assistance & troubleshooting of technical issues – even when the problem is beyond Laserfiche