Enterprise Backup and Disaster Recovery Option for Laserfiche Servers

Emergency Support Ticket?

Today’s Landscape

Managing data and servers in today’s landscape is difficult. Between natural disasters, ransomware attacks, advanced phishing attacks and increasing internal risks – it is more important than ever to have a plan.

To help our customers with their Laserfiche files and processes, we have developed a plan that is both robust and cost-effective.

Hassle-free Deployment

Our team helps with your Laserfiche data already, so we can get you up and running quickly – usually within a week!

Hands-off Maintenance

Our engineers regularly maintain and test your data and files to confirm a complete and smooth recovery. We’ll even send you monthly reports of status.

No Big Capital Investment

Only pay for the size and type of storage that makes sense for you. This SaaS model gives you flexibility and cost savings.

SCHEDULE A DEMO

Enterprise Disaster Recovery

  • Protection against Disasters (natural or synthetic), Accidental deletions, Hacking/viruses and Ransomware attacks

  • Recovery in a few hours – no downtime

  • Managed by a trusted 3rd party

  • Complimentary hosting during disaster recovery

  • 24-hour support access

  • 2nd copy / archive

  • System is HIPAA, FERPA & CJIS compliant (90+ others also possible)

Records Retention Assured

The plan for keeping records viable have changed since the days of warehouses full of file boxes. Most organizations have to stay compliant with state guidelines – some requiring permanent retention of files. We store monthly and yearly full copies of every file, just as they are on that date. Most backup systems only protect current records, with DocuNav Shield, you can rest assured ALL your files are available for however long you need them.

  • Monthly and yearly copies – no accidental deletions
  • Write once, read many by default

  • DocuNav engineers regularly confirm data integrity and keep data structure up-to-date

  • Permanent / archive copy of your data – every day, every month, every year

  • We can help segment your current active files for quick recovery and archive the others at a lower cost

Why DocuNav Shield?

DocuNav led installation and configuration

 

Fully automated recovery, no customer intervention necessary

 

Automated backup to the cloud / securely

Network bandwidth optimization

 

Granular recovery of server volumes, files, MS SQL databases and object storage

 

Encryption in-flight and at-rest

 

Configurable for most cost-effective solution

Our Partners

Top Notch Security

DocuNav Shield is committed to securing your Laserfiche data, eliminating systems vulnerability and ensuring continuity of access.

Penetration Tests

DocuNav Shield undergoes grey box penetration testing on an annual basis. Information about security vulnerabilities successfully exploited through testing is used to set mitigation and remediation priorities. We provide a summary of penetration test findings upon request to Enterprise customers.

Secure Access
Only designated, authorized DocuNav Shield employees have access to configure the infrastructure on an as-needed basis behind a two-factor authenticated private network.

Intrusion detection and prevention

Suspicious behavior is among DocuNav Shield’s biggest concerns for infrastructure hosting and management. Our Platform’s constant intrusion detection and prevention systems (IDS/IPS) rely on both signature-based security and algorithm-based security to identify traffic patterns that are similar to known attack methods.

FAQs

Why do you need an IT Disaster Recovery Plan?

According to Department of Homeland Security (DHS), “An information technology disaster recovery plan (IT DRP) should be developed in conjunction with the business continuity plan. Priorities and recovery time objectives for information technology should be developed during the business impact analysis. Technology recovery strategies should be developed to restore hardware, applications and data in time to meet the needs of the business recovery”

What should you do when there is an IT Disaster?

Ideally, IT team should be always prepared for any disaster. However, safety first. Once you have secured safety and in a position to get IT system back up online for critical operations, follow the IT DRP (Disaster Recovery Plan) to ensure your system is backup online safely. Remember, not to panic and follow the plan. If you do not have a IT DRP yet, we have included some information below to get you started.

Resources for Information Technology Disaster Recovery Planning

Computer Security Resource Center – National Institute of Standards and Technology (NIST), Computer Security Division Special Publications

Guide to Test, Training, and Exercise Programs for IT Plans and Capabilities – NIST Special Publication 800-84

Building An Information Technology Security Awareness and Training Program – NIST Special Publication 800-50

IT Standards, Guidelines, and Tools and Techniques for Audit and Assurance and Control Professionals – Information Systems Audit and Control Association

Sample Templates

System Review Document: A template to do thorough documentations of Laserfiche Components

Business Continuity Resource Requirements: A template to identify critical resources and Components for Disaster Recovery Planning

Business Impact Analysis Worksheet: Template to create the Recovery Point Objective (RPO) for downtime