DocuNav Solutions
Laserfiche | DocuNav Products | Warranty & Return Policy
DIR Dept. of Information Resources
Contract Details:

DIR Contract Number: DIR-TSO-3277

DIR ICT Co-op Contract Program Overview: Program Overview Link

DIR Contract Website: DIR DocuNav Solutions Link

DIR Contact Info: Ashley Jackson
                               (214) 254-7743
DIR Customer Discount (off MSRP): 9.5% (For detailed pricing, please refer to the price list for each manufacturer below)

DIR DocuNav Solutions Orders:

To request a quote or, place an order, please contact the DocuNav Solutions sales team by phone or email.
  • Email: (please include "Texas DIR" in the subject line of the email.)
  • Phone: (800) 353-2320 ext. 2

Laserfiche Top

Laserfiche creates simple and elegant document imaging and management solutions that help organizations run smarter.  
Since 1987, more than 28,000 organizations–including local, state, and federal agencies; financial service firms; healthcare organizations;
education institutions; Fortune 100 companies; as well as other public and private sector organizations–have used Laserfiche software
to streamline processes for managing documents, records, and workflow.

  • For detail information on product and support pricing: click here

DocuNav Products Top

The DocuNav product line consists of a variety of add-on automation tools fully integrated with Laserfiche, the world's most powerful
document imaging software.  The easy to use, DocuNav products will allow you to extend the user functionality of your Laserfiche system.  
With DocuNav, you can have a customized solution with an out-of-the-box product.  The enterprise imaging system enhancement suite
of DocuNav products may be the perfect compliment to your imaging system.

  • For detail information on product and support pricing: click here

Warranty and Return Policy Top

Unopened and not activated software
  • There will be no charge for un­opened and not activated software returned within 30 days.
  • For return of prod­ucts between 31 days to 120 days from the date of pur­chase, a 15% re­stock­ing charge on the original purchase price will be applied.
  • Credit will only be given after Laserfiche receives a letter of confirmation that the software was not opened or activated.
  • There is no return of products over 120 days from the date of purchase.
Opened software and activated software
  • There is no return or tradein for opened and activated software.
  • Standard upgrade policies applied for all opened and activated software.
  • If questions, please contact or call (800) 353-2320 ext. 2

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